We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
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📢 How does this work?
✅ Step 1: Read the entire advertisement. Want to join our team? Let us know you’re interested! Click “Apply Online”.
✅ Step 2: Tell us about yourself! Attach your resume and answer the screening questions in the online application.
• Please provide complete and thorough details of your education and experience;
• Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history. You must be specific and provide concrete examples/details for each experience element, as applications will be screened only on the information provided;
• When answering the screening questions, it is recommended that you use the STAR method:
Situation – Set the scene and provide details, such as your position, a specific example and timelines.
Task/ Action – You can include your area of responsibility, steps you needed to take, and/or took to
address the situation.
• Failure to provide sufficient information may result in your application being screened out of the process.
✅ Step 3: We will carefully review all of your qualifications. If your talent matches one of our immediate or upcoming opportunities we may contact you for further information or assessment.
Creating an environment where diverse perspectives are valued begins with self-declaration. Count yourself in and self-declare by identifying to which employment equity group(s) you belong. In order to self-declare, please ensure to indicate this by checking off the appropriate box within the online application as part of the Employment Equity section.
Together, the Department of National Defence (DND) and the Canadian Armed Forces (CAF) form the largest and most complex organization in Canada. DND and the CAF work side-by-side to fulfill the Government of Canada’s mission to defend Canada and Canadians and contribute to international peace, security and stability efforts.
🍁 At DND we foster a work environment where employees have opportunities to grow, learn, progress in their careers and have job satisfaction over the long-term. You will enjoy:
↪ A career among a dynamic and dedicated team;
↪ Opportunities for advancement;
↪ A diverse, respectful and inclusive work environment;
↪ A total benefits package including a competitive salary, health and dental insurance plans, pension plan and a variety of leave entitlements.
The immediate need is to staff one position in downtown Quebec city (Quebec) on an indeterminate basis, with a linguistic profile of bilingual imperative BBB/BBB within the Department of National Defence.
❗ Please note this is not a telework position. You will be required to be on site full time.
A pool of partially or essentially qualified candidates may be established through this process, and used to staff identical or similar positions with various employment tenures (temporary and permanent), language profiles, operational requirements, and conditions of employment at the Department of National Defence.
Positions to be filled: 1
Your résumé.
EDUCATION:
• A secondary school diploma or employer-approved alternatives (see Note 1).
Notes:
1. The employer-approved alternatives to a secondary school diploma are:
• A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
• An acceptable combination of education, training and/or experience.
Candidates who already meet both of the following criteria must be accepted as meeting the secondary school diploma requirement:
a. Candidates who have achieved a satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; and
b. Candidates who have been appointed or deployed for an indeterminate period to a position in the AS classification.
The opportunity to be assessed by at least one of the two employer-approved alternatives must be offered to candidates who have not previously met the secondary school diploma requirement.
Candidates who were appointed or deployed on an indeterminate basis using an acceptable combination of education, training and/or experience meet the secondary school requirement for the AS classification only and must be reassessed for entry to other classifications on the basis of this alternative.
2. Acceptable experience and/or training in a field relevant to positions in the AS classification is required when the education qualification specified for the position being staffed is a secondary school diploma or approved employer alternatives.
EXPERIENCE:
• Experience in providing administrative support services.
• Experience dealing with complaints or enquiries in a client service environment.
• Experience planning or coordinating projects.
Bilingual - Imperative (BBB/BBB)
Information on language requirements
COMPETENCIES:
Demonstrate integrity and respect.
Work effectively with others.
Show initiative and be action oriented.
Thinking Things Through.
Communication.
ABILITY:
• Ability to work under pressure and meet tight deadlines.
ASSET EXPERIENCE:
• Experience in supervising.
• Experience in the coordination of office accommodation.
Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women
Information on employment equity
ORGANIZATIONAL NEEDS
The Department of National Defence is committed to providing an environment where justice, fairness and the elimination of barriers helps build a skilled, diverse, and representative workforce reflective of Canada. We welcome diversity in all its forms, promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply. Please note that preference for hiring will first be given to candidates who are members of the following designated groups: Indigenous Peoples, Members of visible minorities, Persons with disabilities, and Women.
In support of Strong, Secure, Engaged (SSE) initiative #24, consideration may be given to the spouses or common-law partners of Canadian Armed Forces (CAF) members.
OPERATIONAL REQUIREMENTS:
Willing and able to work overtime on short notice when required.
Reliability Status security clearance
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
▶ Persons are entitled to participate in the appointment process in the official language of their choice.
▶ Our organization will only accept on-line applications for this opportunity. Please click “Apply online” to submit your application. If there are limitations or special circumstances preventing you from submitting your application via the PSRS online portal, you must contact us and receive approval to apply via an alternate means PRIOR to the closing date.
▶ Depending on the position being staffed:
↪ Additional qualifications, operational requirements and/or conditions of employment may be required
↪ Varying degrees of breadth and depth of experience may be deemed essential
↪ Asset qualifications may be invoked as essential qualifications
↪ You may be contacted and asked to submit information or be further assessed
▶ Applicants who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users.
▶ All information obtained throughout the selection process, from the time of application to close of process, maybe used to evaluate the applicants. Your overall conduct and communications, including email correspondence, maybe used in the assessment of qualifications and competencies.
▶ Screening questions have been built into the application process. Answers provided to the screening questions will be used to assess both education and experience. You must answer the screening questions in addition to providing a resume. For experience qualifications, your answers must include concrete examples that demonstrate how the experience was obtained. The onus is on the candidate to provide sufficient information in their answers. Additional information will not be solicited from the candidate. The resume will be used to validate the information provided through the screening questions.
▶ Candidates must meet the essential qualifications to be appointed to a position.
▶ Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. If you meet them, please demonstrate in your application.
▶ A written examination may be administered. An interview may be administered. Reference checks may be sought.
▶ Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.