ACCOMMODATION MEASURES IN THE SELECTION PROCESS
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. At every step, from the application process to the end of the assessment process, accommodation measures or adjustments may be available to you. Tell us what you need. Examples include accessible environments, different formats, larger fonts, adaptive technology, extra time, individual testing, and more.
Accommodation measures are about ensuring fairness and enabling you to display your skills and abilities to the fullest extent. To request accommodation measures or adjustments, and for any question about this process, contact us at .
ACCOMMODATION MEASURES DURING TRAINING
We will work with you to support reasonable* accommodation measures that meet both the needs of the candidate and the essential requirements of the job.
*A reasonable accommodation measure would be any accommodation measure that does not exempt a person from performing the essential duties of the job and does not require the employer to fundamentally change the working conditions of employees, assign the essential duties of an employee with a disability to other employees or change the essential duties and requirements of a position. Accommodation measures are made on a case-by-case basis.
Applicants who are screened into this process will be invited to attend a virtual information session. This will be an opportunity to learn more about Correctional Service Canada, this process, and the Correctional Training Program (CTP). Candidates will be able to ask any questions they may have related to this process and the Correctional Training Program (CTP).
INDETERMINATE DEFINITION
Permanent (Full Time) positions. These positions involve shift work; shifts vary by institution.
With more than 20,000 employees, Correctional Service of Canada (CSC) plays a key role in contributing to public safety, 24 hours a day and 7 days a week, at our 43 correctional institutions, 91 parole offices and 14 community correctional centers across Canada. Join us to help change lives and protect Canadians!
Correctional Officers I (CX-01) are essential to fulfilling the CSC's mission of enhancing public safety by actively encouraging and assisting offenders to become law-abiding citizens, while exercising reasonable, safe, secure, and humane control.
REAPPLICATION
If you previously participated in a Correctional Officer I (CX-01) process, your previous results may apply and will be confirmed during the assessment stage of the process. Please refer to your result letter, as waiting periods for reassessment will be applied.
If you have also applied or are thinking of applying for Primary Worker/Kimisinaw and/or Correctional Officer II - Healing Lodges, please note that some parts of the assessment process (like medical evaluation, security clearance, psychological assessment) are the same for all three selection processes; as such the results and related waiting periods would also apply to those selection processes.
For this process, the CSC will communicate with you by email. You must provide a valid email address to which you wish to receive communication regarding this process. You must ensure that you check your email account including spam, promotion or other folders regularly as there may be a deadline for responses. If you respond past the deadline, you risk being removed from this process. Please notify us of any updates to your contact information.
CANDIDATE QUESTIONNAIRE
Candidates will receive an email invitation to complete an online Correctional Officer I Candidate Questionnaire via Survey Monkey within three weeks of submitting an application.
CORRECTIONAL TRAINING PROGRAM (CTP)
Successful candidates will be invited to participate in the CTP, which includes two (2) online training phases and a 14-week in-class training phase (CTP Stage 3) at the CSC Training Academy in Kingston, ON, Summerside, PEI, or another training site.
During CTP Stage 3, you will receive a recruitment allowance of $400/week, free room and board, uniforms, training tools, course material and travel to and from the training location.
Indigenous candidates may be eligible for additional funding at CTP Stage 3 through an Indigenous Skills and Employment Training Strategy (ISET) stakeholder. For more information on how to access training support dollars, please consult the following website to access a service delivery organization: https://www.canada.ca/en/employment-social-development/programs/indigenous-skills-employment-training/service-delivery-organizations.html.
We believe that our employees are the cornerstone of achieving our goals. This is why we offer them a positive and inclusive work environment that is worthy of their dedication and professionalism. We promote career advancement by providing opportunities to develop and acquire new skills and competencies. We value diversity as well as the use of both official languages (English and French).
DIVERSITY AND INCLUSION
CSC remains committed to developing and maintaining a strong, inclusive, and diverse workforce that not only reflects the Canadian population, but also the populations we serve. We celebrate diversity at CSC! We are making targeted efforts to recruit and retain diverse employees. In fact, CSC is the largest employer of Indigenous peoples in the core public administration. We believe that our ability to deliver accessible and inclusive services is realized when we recognize and retain the most diverse range of thoughts, experiences, and skills. We work hard to create an environment where all perspectives and experiences are valued. We are committed to helping diverse talent thrive.
We encourage women, Indigenous peoples (Aboriginal peoples), persons with disabilities, and members of visible minority groups to apply and to self-declare themselves as part of one or more of the Employment Equity groups as selection may be limited to candidates belonging to one or more of these groups.
BEFORE YOU APPLY
The Correctional Officer I position is multi-faceted with a wide range of posts and duties within an institutional setting; we strongly encourage you to complete the Self-Assessment Questionnaire at the following link: https://www.canada.ca/en/correctional-service/services/you-csc/working-csc/self-assessment-questionnaires.html#cx1. This questionnaire will give you a better idea of the role, requirements, skills and expectations related to a Correctional Officer I position.
PERSONAL DECISION POINT
When applying to a Correctional Officer I process, you need to be aware that not all institutions will have positions available. A process is in place to allow you to indicate your preference. However, there is a chance you may be offered a position that is not included in your preferred options. While CSC will endeavor to offer candidates one of their desired work locations, offers will be based on operational and/or organizational needs. Please consult the CSC Institutional Profiles at the following website: https://www.canada.ca/en/correctional-service/corporate/facilities-security/institutional-profiles.html for information regarding the various Institutions.
Note: Women’s institutions and healing lodges employ Primary Workers/Kimisinaw and Correctional Officer II’s respectively. For more information on these positions, please visit our website: https://www.canada.ca/en/correctional-service/services/you-csc/working-csc/job-profiles.html.
Positions to be filled: Number to be determined
Your résumé.
Various language requirements
English or French or Bilingual (both official languages: English and
French).
Language requirements by region:
Atlantic Region - English or Bilingual
Quebec Region - French or Bilingual
Ontario Region - English or Bilingual
Prairie Region - English
Pacific Region - English
Information on language requirements
EDUCATION:
A secondary school diploma (high school), or successful completion of a provincially/territorially approved secondary school equivalency test, or a satisfactory score on the Public Service Commission (PSC) test* approved as an alternative to a secondary school diploma.
*A testing session will be arranged by CSC.
If your education was obtained outside Canada, you must get an equivalency assessment. Contact the Canadian Information Centre for International Credentials to find out which organizations across Canada perform these assessments (www.cicic.ca).
OCCUPATIONAL CERTIFICATION:
The candidate must obtain and maintain a valid Standard First Aid and cardiopulmonary resuscitation (CPR) 'Level C with automated external defibrillator (AED) certificate from a qualified provider approved by any province/territory in Canada, and in accordance with Part XVI of the Canada Occupational Health and Safety Regulations.
COMPETENCIES:
Demonstrating integrity and respect, including the CSC values
Thinking things through
Working effectively with others
Showing initiative and being action-oriented
ABILITIES:
Ability to communicate effectively orally
ASSET QUALIFICATIONS
EXPERIENCE:
Experience working with ethnocultural or Indigenous peoples, communities or organizations.
ABILITY:
Ability to communicate orally and/or in writing in a language other than English or French that is reflective of the offender population.
ORGANIZATIONAL NEEDS:
In support of achieving a diversified workforce, consideration may be given to candidates self-identifying as belonging to one or more of the following Employment Equity groups: Persons with Disabilities, Aboriginal people, Visible Minorities, and Women.
To support diversity and inclusion, increased representation of a member of an equity-seeking group.
To meet business objectives, increased representation of a member of an equity-seeking group.
Information on employment equity
OPERATIONAL REQUIREMENTS:
Employees must be able to work shifts, variable hours, weekends, and statutory holidays.
Employees may be required to work overtime.
The candidate must successfully complete the CSC Correctional Training Program (CTP).*
*https://www.canada.ca/en/correctional-service/services/you-csc/working-csc/apply-job.html#step-10
DRIVER'S LICENCE:
Prior to appointment, candidate must possess a valid unrestricted** driver's licence that conforms to provincial or territorial requirements. As a condition of employment, candidate must maintain valid unrestricted driver's licence throughout employment.
**Restrictions include, but is not limited to, situations where the driver requires a supervising passenger, number of passengers restriction, time of day restrictions, highway restrictions, medical restrictions, ignition control equipment restrictions.
For the province of Quebec: Possess a valid Class 4A driver’s license (Emergency Vehicle) granted by the Société de l'assurance automobile du Québec (SAAQ).
MEDICAL:
The candidate must meet the medical requirements of Health Canada in accordance with Treasury Board Guidelines.
PSYCHOLOGICAL:
The candidate must also meet the psychological requirements determined by Correctional Service of Canada.
RELIABILITY AND SECURITY:
Enhanced Reliability Status.
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
We also promote the recruitment of Canadian Veterans and releasing Canadian Armed Forces personnel: https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/canadian-armed-forces-members-veterans.html.
Candidates who are permanent residents will be required to provide proof of permanent resident card.
Applicants are entitled to participate in the selection process in the official language (English/French) of their choice.
Candidates will be required to pay for their own travel expenses when attending all required assessments.
A top down selection and/or random selection may be applied at any stage of the selection process.
Please note that candidates’ overall conduct and communications, including email correspondence with CSC or third-party organizations, throughout this entire selection process may be used in the assessment process.
Please ensure all of your personal information in your www.jobs.gc.ca profile/account is accurate and up to date.
For further information on the department, work environment, careers at CSC and application process, please visit our website: https://www.canada.ca/en/correctional-service/services/you-csc/working-csc.html.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.