Technical Advisor - AMENDMENT

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

AMENDMENT
Please note that the essential criteria under Abilities were omitted from the initial poster (19-IJC-EA-19). If you have already applied for this selection process, you do not need to apply again.

Work environment

The International Joint Commission (IJC) is a highly respected and trusted independent binational advisor to the governments of Canada and the United States on matters related to the management and protection of hundreds of shared lakes and rivers. The IJC is looking for a highly motivated technical advisor to work closely with the Chief, IM/IT with the monitoring and maintenance of the Commission's IT framework and the management of IT Services.

Intent of the process

A pool of qualified candidates may be established and may be used to staff similar positions at the International Joint Commission.

Positions to be filled: 1

Information you must provide

Your résumé.

A covering letter in 2,000 words (maximum) "You must meet all essential qualifications in order to be appointed to the position. Other qualifications (You will need to answer screening questions for the asset qualifications) may be a deciding factor in choosing the person to be appointed. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected."

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Degree equivalency

EXPERIENCES:
- Experience supporting Microsoft workstation and server operating systems; such as Windows Server 2008-2016, Windows 10 as well as virtual platforms (Hyper-V).
- Experience providing IT architecture advice and guidance on the selection and incorporation of IT solutions.
- Experience in technical writing and the preparation of procedural documentation, including presentations to management; and procedural guidelines.
- Experience working with multi-disciplinary/cross-functional IM/IT teams.
- Experience representing an organization on committees, working groups, associations, or other collaborative initiatives.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS

EDUCATION:
- Degree from a recognized university in computer science, information technology, information management.

Degree equivalency

EXPERIENCES:
- Experience conducting, contributing or coordinating root cause analysis and assessments.
- Experience in providing 1st/2nd/3rd level IT support services for clients related to desktop, server or application configurations.
- Experience managing multiple Configuration Management environments used for image and software deployments.
- Experience with cloud computing and working with IaaS and SaaS stacks.
- Experience in working with and configuring Microsoft Office 365.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

KNOWLEDGE:
- Knowledge of various current operating systems including Microsoft Windows servers, UNIX/Linux systems and Windows 10 client systems and of emerging technologies in the industry.
- Knowledge of Microsoft deployment and patch management tools, such as SCCM and WSUS.
- Knowledge of fundamental networking components and concepts such as VLANs, Link Speed/Duplex, VPN technology, Firewalls, DNS, DHCP and TCP/IP.
- Knowledge of VDI best practices.

LEADERSHIP COMPETENCIES:
- Engagement
- Values and Ethics
- Excellence through results
- Strategic Thinking

ABILITIES:
- Ability to plan and manage IM/IT Projects.
- Ability to perform under pressure in a busy work environment with multiple high priority work items.
- Ability to communicate effectively in writing and orally.

The following may be applied / assessed at a later date (may be needed for the job)

KNOWLEDGE:
- Familiarity with standard IT security practices such as encryption, certificates and/or key management.

OPERATIONAL REQUIREMENTS:
- Willingness and ability to work overtime on weekend and evenings occasionally, sometimes with short notice.
- Willingness and ability to carry and respond to a mobile device.
- Travel may be required.

Conditions of employment

Secret security clearance

In possession of a valid passport

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.